Send a request to update a transaction’s information

Platform

Raphaël Lapointe

Last Update 2 years ago

You typed in the wrong mailing address? You need to update the information that appears on your donation receipt? You can easily request a transaction information update. Here’s how to do so:



1. Log in to your Fundky account on your platform’s homepage.



2. Once you’re logged in, place your cursor on your name in the top menu, and click on Dashboard in the menu that appears.



3. Then, click on the quick link My contributions in the menu on the left.



4. Click on the pink eye icon next to the transaction for which you want to request a modification.



5. At the bottom of the page, click on Request a modification.



6. A pop-up window will open.



Describe what information needs to be changed, and then click on Send.



Congratulations! Your change request for a transaction was sent to the organization.

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