Refund a transaction
Platform
Raphaël Lapointe
Last Update há 2 anos
You would like to refund a transaction made on your platform? If the transaction was made in the last 60 days, you can issue a refund by yourself! Simply follow these steps:
Refund a transaction on WePay
1- Log in to your WePay account at the following address: https://www.wepay.com/login
2- Once you're logged in, click on the Reporting tab, located in the main menu on the left.
3- You will automatically land in the Payments section of the Reporting tab. Find the transaction you would like to refund and click on it.
4- If the transaction was made in the last 60 days, you can issue a refund. Click on Issue Refund.
5- Confirm your choice.
There you go! The transaction has been refunded.